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Company: IBM

Area: Information Technology and Communications

Position: Systems Support Associate

Department: IT Operations

Period: Feb 2010 to Feb 2011

Description:

Execution of tasks in different IT platforms for the IBM clients in Peru:

  • SAP
  • Windows Server
  • IBM i
  • AIX
  • TSM backup.

Monitoring of IT, telecommunication and air-conditioning equipment.
Register, escalating and solution of incidents and service requests, working with other teams.

Reports to: Leader of IT Operations