EY logo

Company: EY (former Ernst & Young)

Area: Information Technology and Communications

Position: Service Desk Assistant

Department: Information Technology

Period: Jun 2012 to Oct 2013

Description:

Hardware and software support, with emphasis on business-related applications.
Provision of new IT devices.
Registration, escalation, and solution of incidents and service requests.
Inventory management of IT assets.

Reports to: IT Manager